FAQ

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Doormats

We only deliver custom work. As a result, our doormats are tailored to the customer. Every hall is different and therefore also the size of the desired mat.

The mats are approximately 8 mm high, including the underside and fibers.

De deurmatten zijn gemaakt van het materiaal Polyamide (100% polyamide twisted).

The mats can easily be cut to size using a Stanley knife.

Each mat can be washed in the washing machine at 30 degrees. We do not recommend the use of fabric softener. Do not put the mat in the dryer, but let it dry on a clothes rack.

Unroll the mat and let it rest on a flat surface for several hours. This causes the mat to return to its flat shape.

If you are in doubt about a design, it is possible to request a sample per doormat. The costs are €5.95 per sample, including shipping costs. The quality of the samples does not correspond to the quality of the doormats due to the cutting process. There is fiber loss in the samples, but this is not present in the doormats.

Elke deurmat kan bij direct contact met de PVC vloer een paarse gloed achterlaten. Deze kans is klein, maar niet geheel uitgesloten. Deze reactie kan voorkomen worden door een (anti slip) laag tussen de vloer en de deurmat in te leggen.

Pay

Payment is possible via iDeal or Mastercard.

Dispatch

The delivery time of the mat is approximately 2-3 weeks.

The mat is shipped directly from the manufacturer. This happens with the shipping company DPD. In this way, additional costs, time and emissions are saved.

Returns

We only deliver custom work, therefore returns are not possible. To get an impression of our designs, you are welcome to visit our website and social media. It is also possible to request a sample package.